Returns & Exchanges
At RW Electrodes, we stand behind the quality of our professional welding supplies and equipment. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the specific details of the electrode or equipment items you wish to return to receive an RMA number.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all protective coverings are intact to prevent damage during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned goods for quality compliance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing